Online Order and Home Delivery of Medicines Alliance

These significant findings were presented at the European Parliament event 13th May 2026 hosted by MEP Ondrej Dostal (NI, Czech Republic) which called for modernised digital access to prescription medicines across the EU.

Oksana Pyzik, MPharm, MRPharmS, FHEA, Associate Professor of Pharmacy Practice & Policy at UCL School of Pharmacy, presented the significant findings of a pan-European patient survey conducted by the OnHOME Alliance partners in collaboration with the UCL School of Pharmacy. The survey was carried out across 24 EU countries through 23 patient organisations and drew on responses from more than 500 patients living with a wide range of chronic conditions. 93% of patients expressed a desire for access to an online home-delivery service for prescription medicines, with 79% of respondents believing online access would support medication adherence, 84% saying it would facilitate prescription refills.